The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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2nd September 2019
It’s estimated that businesses today collectively lose $62 billion per year due to poor customer service.
To get some deeper insight, we surveyed over 100 UK contact centre professionals about their contact centre conundrums.
White Paper written by: RingCentral
Click here to download your copy of the White Paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
