The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
Close
26th August 2019
Title: Using PrediCX to Reduce Helpdesk Costs While Improving Service Levels
Helpdesk can be as large and complex as any external CRM, and keeping down costs whilst keeping up service levels are high priorities.
Read on to learn how Warwick Analytics generates actionable insight and automation at a strategic and tactical level for helpdesks.
White Paper written by: Warwick Analytics
Click here to download your copy of the White Paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
Read more by Rachael Trickey
The Latest Customer Contact Research, Reports and White Papers straight to your inbox!
Get the latest insights from Call Centre Helper by signing up for our email content.
Close
24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
