The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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17th September 2019
Most contact centres operate with the goal of delivering exceptional customer experiences, but how many achieve that objective?
This step-by-step resource will enable your organization to build incremental CX improvements by integrating your people, process, and technology more strategically.
Toolkit sponsored by: NICE inContact
Click here to download your copy of the toolkit.
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
