The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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12th August 2019
Unified communications (UC) is a toolset that enables your employees to collaborate and work better together, giving your business the ability to successfully transform in the digital age.
This eBook looks at the benefits of UC in reducing costs and improving contact centre efficiency.
eBook written by: Connect Managed
Click here to download your copy of the eBook
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
Connect with Jo on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
