White Paper: 5 Ways to Create Engaged and Empowered Call Centre Agents

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Written by Rachael Trickey

Engaged agents are committed to do more for customers and stay with your organization.

Therefore, these agents have high performance and retention rates. Add empowerment and you have your dream team.

Let’s explore how to turn this dream into reality…

White Paper written by: CallMiner

Click here to download your copy of the White Paper.

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

White Paper: 5 Ways to Create Engaged and Empowered Call Centre Agents

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