White Paper: Achieving PCI DSS Compliance Without Compromising the Customer Experience

ContactOne PCI DSS Compliance WhitePaper

This white paper is focused on contact centre call recording and how you can combine it with Sensitive Authorisation Data and be compliant.

We explore how to provide a good customer experience without exposing the agent to the actual card data.

White Paper written by: ContactOne

Click here to download the White Paper

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

White Paper: Achieving PCI DSS Compliance Without Compromising the Customer Experience

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