The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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29th April 2019
According to Forrester Research, customers are in a space of survey overload.
Read how speech or engagement analytics solutions offer a source of customer experience and voice of the customer. It’s time to create a complete picture with unsolicited feedback.
White Paper written by: CallMiner
Click here to download your copy of the white paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
