The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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18th March 2019
Customers need to integrate processes and systems, providing an up-to-date and accurate view of performance and issues.
Only with a truly integrated solution can an accurate level of performance and identification of requirements be truly achieved.
White Paper written by: Contact Babel and Chapter sponsored by West
Click here to download the White Paper
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
