The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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15th January 2019
A lot of effort is wasted on customer experience initiatives which, frankly, make little difference.
This paper describes how to deliver big wins for your organisation by delivering big wins for your customers.
White Paper written by: CustomerSure
Click here to download your copy of the White Paper.
Everyone who downloads the white paper and leaves their email address will also be sent a copy of CustomerSure’s new video about NPS, CSat and Customer Effort headline metrics.
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
