The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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8th August 2018
THE DATE: Tuesday 20th November, 2018. 10am onwards
THE LOCATION: The Langham Hotel, London
Register now to be the first to hear the exciting announcements on our agenda.
We have teamed up with industry thought leader Martin Hill-Wilson to understand the importance of developing emotive CX that works for customer interaction teams. Martin will be at CloudFest London showcasing his findings and offering more insight into emotive interaction in the contact centre. You can help shape the results by completing this short survey.
THE ORGANISERS: NewVoiceMedia
THE WEBLINK: https://newvoicemedia.com/events/cloudfest-london-2018
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
