The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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28th January 2019
There are two facets to looking at WEM.
How we can improve our engagement with our agents?
How does the company help me to improve my working life?
Find out here what will help you engage effectively with your workforce
White Paper written by: QStory
Click here to download your copy of the white paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
