The Largest Online Community for Contact Centre Professionals
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23rd July 2018
In this case study QStory shares how their WhyDetector analytic tool transformed the Telesure Group’s contact centre
Case Study written by: QStory
Click here to download the Case Study
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
