White Paper: Capture 100% of Your Caller Journeys With Rapport

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Written by Rachael Trickey

Organisations claim to offer a great customer journey. But what about the calls that go unanswered?

This white paper looks at Rapport – a dashboard solution that captures 100% of all customer engagement attempts and unlocks customer journey insight.

White Paper written by: Sabio

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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