The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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26th March 2018
Tracking the right operational CX metrics in the right way provides a company with the ability to understand where they are falling short and will help ensure future business success.
Download this white paper to find out more.
A Frost & Sullivan White Paper, commissioned by: Cyara
Click here to download the White Paper
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
