White Paper: Intraday Automation – The Next Step-Up in Contact Centre Performance

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Written by Rachael Trickey

The next step-up in productivity for contact centres is the implementation of intraday automation (or sometimes called real-time automation) – adapting the daily scheduling automatically.

This white paper looks at the benefits of intraday automation and solutions like QStory’s ARTI.

White Paper written by: QStory

Click here to download your copy of the White Paper

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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