The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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19th March 2018
Do you know what happens when a customer contacts your business? Surprisingly, most companies don’t. That’s because ensuring a great customer experience is extremely difficult.
This paper shares ways to optimise customer engagement, create exceptional experience and extend customer engagement.
Download this complimentary white paper from Frost & Sullivan analyst Melanie Turek
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
Read more by Rachael Trickey
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
