26th January 2018

Written by Jo Robinson
This white paper outlines the top reasons to reconsider homeworking as an option for contact centres and reveals some practical tips to overcoming the common challenges associated with remote resources. It also highlights several real-life success stories.
White Paper written by: Puzzel
Author
Jo Robinson
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar