The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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14th March 2018
Contact centres are notorious for high staff attrition rates, but it doesn’t have to be this way.
Many organisations are able to hold onto their staff for long periods. So what is the secret?
In this webinar we share proven strategies to reduce employee attrition and increase employee retention.
This webinar was brought to you by Call Centre Helper and is sponsored by NICE
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
