17th November 2017

Written by Robyn Coppell
Included in the infographic below is a series of findings that highlight the importance of a brand’s reputation among its customers.

Author
Robyn Coppell
Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.
She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.
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