The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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4th January 2018
Customer care should be a top priority for businesses, but the value of efficient customer service can’t be overstated.
This white paper summarises how with Intelligent Virtual Assistants (IVAs) customers receive both a personal and human experience.
White Paper written by: Interactions
Download this White Paper to find out more.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
Read more by Rachael Trickey
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
