The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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13th November 2017
The more you know about your operations, the more you can optimise them. With interaction analytics you can know about your customer interactions with your agents, across all channels.
This white paper summarises how you can boost contact centre performance.
White Paper written by: CallMiner
Download this White Paper to find out more.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
Read more by Rachael Trickey
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
