23rd October 2017

Written by Rachael Trickey
Customers are making purchase decisions not only on product and price, but also on a company’s customer service reputation.
This white paper shares the results of a research survey that evaluated consumer purchasing habits as they relate to customer experience.
White Paper written by: Interactions
Download this White Paper to find out more.
Author
Rachael Trickey
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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