White Paper: The Quality Management Superhero Guide to Automation

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Written by Rachael Trickey

To meet the demands of today’s omnichannel contact centre you need to take your quality management programme to the next level.

This white paper shares Seven Reasons to Select NICE Quality Central.

White Paper written by: NICE

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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