Technology Can Improve Recruitment Productivity

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Recruiters say the biggest drain on resources is manually updating CRM systems, with consultants spending an average of four hours per week inputting information, because there’s no ability to integrate with phone systems.

Nearly three-quarters (72%) also worry that mistakes are being made when transferring the data, affecting client relationships and impacting decision making.

While many recruiters are already using technology to increase productivity and improve the experience for both clients and candidates, a significant number have yet to take full advantage.

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Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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