The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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14th June 2017
THE DATE: 12th – 13th September 2017
THE LOCATION: Birmingham
THE DESCRIPTION: The Forum has joined forces with egSolutions to create a 2-day workshop dedicated to Back Office resource planning. The 2-day course has been designed to deliver best practice and thought leadership, through interactive exercises and lively discussion.
Agenda:
THE ORGANISERS: The Forum
THE WEBLINK: http://theforum.social/Training/ArticleId/362
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
