Case Study: HomeServe plc

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Written by Rachael Trickey

HomeServe is working with Sabio to deploy a speech analytics solution to help optimise engagement and improve the customer journey.

In this case study Sabio shares how you can reduce customer effort with speech analytics.

Case Study written by: Sabio

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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