Bright’s 2 Minutes on…Text Analytics – A game changer for our entire industry?

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Written by Rachael Trickey

Struggling to quantify the cost of failure outside of your control? How to cut costs and raise your corporate status regardless of organisational silos and technology?

Bright shares how text analytics can be a game changer for our entire industry.

White Paper written by: Bright

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Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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