The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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14th July 2017
To maintain your competitive advantage, you need solutions that enable and engage your employees as effectively as they drive your operational performance.
This e-book shares how to engage your workforce, with a tool that drives employee empowerment, visibility and accountability.
White Paper written by: NICE
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
