The Worlds Largest Contact Centre Online Community
The Worlds Largest Contact Centre Online Community
Close
15th January 2025
Date: Thursday 12th June 2025
Location: Park Royal Hotel, Stretton, Cheshire
Learn WHAT the Forums award finalists are doing to continue “Raising Standards in Customer Operations”.
This conference offers a unique chance for you to learn directly from their Awards winners. You will hear from the teams and individuals who are making a difference in their business, powerful partnerships whether that is with a technology provider or an outsource partnership. Finally, you can discover how large transformation projects have made massive changes in any business.
A selection of articles from contact centre industry experts
Read more by The ForumReviewed by: Jo Robinson
Contact Centre Reports, Surveys and White Papers straight to your inbox!
Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies.
Close
24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
" alt="The Secrets to Scheduling Multi-Skilled Agents">
" alt="Smarter Scheduling for Happier Agents – Webinar">
" alt="Where Do WFM Systems Have the Biggest Impact?">
" alt="Bad Habits That Kill Resource Planning">