The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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28th October 2019
NICE inContact has been recognized as a Visionary in the new Gartner Magic Quadrant for Contact Center as a Service, Western Europe, with the furthest overall placement for Completeness of Vision in 2019.
Download a copy of the Gartner Magic Quadrant report to learn more
Click here to download your copy.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
