19th September 2016

Written by Rachael Trickey
PCI compliance and card data protection in contact centres is a hot topic right now as the cost of fraud continues to rise.
Read more in Syntec’s latest consumer survey, which includes further tips and recommendations for contact centre leaders.
Investigation for this White Paper jointly conducted by: Syntec and Davies Hickman
Click here to download the White Paper
Author
Rachael Trickey
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar