The CEO Interview: Mark Walton at Sensée

Double Success for Sensée at the 2021 Forum Awards

NI Contact Centres Applauded for Excellence

Staff Feel Disconnected in the Office

Will Changes to UK Flexible Working Become Law in 2022?

How to Make Homeworking Work in Your Contact Centre

Engaged Homeworkers Are the Key to Happy Customers

Work-Life Balance Requires More Than Just WFH

Survey Paints Positive Picture of Employee Engagement…

Sensée’s Jo Hodge Named Outsourced Contact Centre…

Sensée Named Small/Medium Outsourced Contact Centre of…

Building A Culture Of Communication That Facilitates…

Working Together – Apart

How Will Companies Manage the Transition From WFH to…

Homeworking: How Businesses Can Keep Operating in Crisis…

Can WFH Advisors Take Card Payments Securely Over the…

What Is the Right Personality for WFH Team Members?

9 Ways to Cope With Distractions When Working From Home

What Is the True Value of Agency?

Is Flexibility Key to Addressing the Great Resignation?

Work and Career Expectations Are Changing Forever

How Can Employers Address the Cost of Living Crisis?

How Will a Potential Recession Impact Flexible Working?

When Will It Be Safe to Go Back to the Office?