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Browse our selection of case studies showcasing successful contact centre technology implementation, strategies and solutions.
Case Study: The Ivy Collection Boosts Conversion Rates…
Case Study: Imperial College Healthcare NHS Trust…
Case Study: Farmers Insurance Increases Productivity by…
Case Study: Intercom Automated Its QA With Scorebuddy
Case Study: Vaillant Improves Efficiency by 200% With…
Case Study: Goosehead Insurance Increased Booking Rates…
Case Study: Sanlam Boost CSAT With Scorebuddy
Case Study: Dunelm Improves CSAT By 10% With Vonage
Case Study: Viewrail Achieves 70% Self-Service Rate With…
Case Study: Dreams Transforms CX With Netcall
Case Study: NHS Foundation Trust Achieve 12% Call…
Case Study: DSC Enhances Service Operations With Odigo
Case Study: JYSK Achieves a CSAT Score of 4.6/5 With…
The Future of Healthcare – 5 Innovative Solutions in…
Case Study: Wyze Saves $1.2M Annually on BPO Costs With…
Case Study: South Lakes Housing Achieved 96% Call…
Case Study: Refuge Saves 75 Hours Per Week in…
Case Study: Radisson Hotel Group Reduces AHT by 17% With…
Case Study: Sydney Film Festival Saves 81% on Costs With…
Case Study: Poshmark Increases Productivity by 15% With…
Case Study: ForHousing Enhances Tenant Experience With…
Case Study: Mersey Care NHS Foundation Trust Increases…
Case Study: Nestlé Reduce IT Tickets by 83% With Genesys
Case Study: Lulu and Georgia Decrease FRT by 22% With…
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