The Evaluagent Contact Center Performance Summit 2024: Our Highlights

Dialpad Acquires Surfboard to Boost WFM Capabilities

Calabrio WFM Integrates with Microsoft Dynamics 365

Sabio, Avaya and Transcom Unveil AI Translation for Contact Centres

MaxContact CEO Ben Booth Earns LDC Top 50 Spot

Women in CX Hosts First US Conference

Insurance Leader Partners with Sabio for Digital Transformation

HP Launches a Series of Next-Generation Innovations

UJET Secures $76M to Boost AI-Powered CX

Talkdesk Launches New Healthcare Specific Capabilities

Zoom Expands onto the AWS Marketplace

Verint and Five9 Announce New Enhanced Partnership

Calabrio C3 Event: New Products, AI, and Leadership Revealed

AI Tops UK Business Priorities for 2030

Zoom and Mitel Announce Partnership to Transform UC Solutions

Talkdesk Delivers Hyper-Personalized Customer Experience

MaxContact Launches Contact Hub Connect for Digital CX

Topdanmark Partners With Sabio for Workforce Upgrade

Arrow XL has Selected NICE to Drive its Digital Transformation

8×8 Expands Video Elevation to Enhance Contact Centre Efficiency

EvaluAgent Is Selected to Join TechNation Future Fifty 2024

Assembled Integrates with Gladly to Enhance Operations

Dutch Railways Boosts Its Customer Experience With NICE

AI Revolutionizing CX: Key Insights from CallMiner’s Latest Report