8×8 Unveils AI Updates to CX Platform

Zendesk Seals Deal to Acquire Local Measure

UK National Contact Centre Awards Open for 2025

Zoom Has Launched Zoom Virtual Agent 3.0

Zoom Launches Standalone AI Virtual Receptionist

Zoom Earns 2025 Global AWS Partner Award

Gartner Names Vonage CPaaS Leader for Fourth Time

Contact Centre Trends to Watch in 2025: A Transformative Year Ahead

Content Guru Partners With CDI Foundation

Five9 and Google Cloud Launch Joint CX AI

Route 101 Implements Zendesk For Toolden

Vonage Expands AWS Partnership

Content Guru and Exchange Upgrade NHS Lanarkshire Contact Centre

ElevenLabs Enters Partnership With San Francisco Giants

NiCE and RingCentral Extend Their Partnership

Vonage and SAP Join Forces to Advance AI in Business

How to Get Your Customers to Love Your Contact Centre

Contact Centre Roles Evolve as AI Confidence Lags, Says New Calabrio Report

Diabolocom Wins 2026 Frost & Sullivan CX Award

Puzzel Partners With AVANT to Expand EMEA Reach

8×8 Launches New Conversational Intelligence Platform

Sabio Launches App to Simplify Employee Leave Management

Content Guru and Together Win Top AI Project Award

Vonage Wins Digital Identity Innovator Award