Talkdesk Expands Salesforce Integration With Unified Routing

8×8 Launches Omni Shield Self-Service to Tackle SMS Fraud

Women in CX Announces Global 2025 UnConferences

Talkdesk Introduces Major AI Upgrades to Its Copilot

NiCE Launches Agentic AI on AWS EU Cloud

New Survey Finds 62% Back Fines for Long Call Waits

8×8 Becomes Gold Sponsor of CCMA Ireland for 2025

Zoom and NVIDIA Announce an Extended Partnership

Content Guru Secures Six Industry Award Nominations

Content Guru Expands European Presence With New Athens Office

Content Guru Launches Health and Digital Social Care Microsite

Uniphore and Konecta Join Forces to Advance AI in CX

UK Businesses Gain Local Cloud From Talkdesk

8×8 Adds Native Support for Mitel SIP Phones

Alvaria and CallMiner Announce a Strategic Partnership

Route 101 Earns Omilia Certified Implementation Partner Status

Assembled Launches AI-Powered Assist Across All Channels

Peopleware Joins Forces With rightWFM in Workforce Management Deal

Zoom Contact Centre Introduces New Updates

Vonage Introduces Fraud Protection for Okta

Talkdesk Introduces AI Agents to Enhance Retail CX

Talkdesk Launches Multi-Store Integration for Retailers

8×8 Unveils AI-Driven Platform Enhancements

New Research Reveals 51% of U.S. Small Businesses Use AI