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12th December 2016
Customers today are more dynamic than ever, but frontline workforces can’t keep up.
This White Paper will enable your WFM team to respond in real time with agility and speed to any changing condition, while automating the manual processes.
White Paper written by: IP Integration
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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