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31st May 2016
IP Integration is often asked for advice on how contact centres can improve their performance.
In this White Paper, they explore the six key factors that can help improve the success of your contact centre.
White Paper written by: IP Integration
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
Connect with Megan on LinkedIn
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