eBook: Considerations for Consolidating Call Centre Technology

genesys whitepaper- considerations for consolidating call centre technology
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Written by Jo Robinson

Call centre technology consolidation can capture value, increase efficiency and reduce demands on IT teams. It also has a host of end-customer benefits.

This eBook looks at how you can grow and adapt your business with minimal disruption to both the organisation and your customers.

eBook written by: Genesys

Click here to download your copy of the eBook.

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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