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Recorded Call Centre and Customer Experience Webinars

Webinar Recording: Treating Vulnerable Customers Fairly

Published On: 5th Aug 2026 13:51

This webinar shares top training tips from the experts, as well as how the latest tech can help ensure that your agents are treating vulnerable customers fairly, every time.

Agenda

  • Introductions – Megan Jones, Call Centre Helper
  • Helen Pettifer, Vulnerable Customer Trainer & Consultant

helen slides Click here to view the slides

richard slides Click here to view the slides

See more:

Consumer DutyHelen PettiferNiCE CXoneOn Demand WebinarsRichard BassettVulnerable Customers
Register for our webinar.

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