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Training Cheat Sheet – Effective Sales Questioning

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Written by Jo Robinson

This week we bring you another cheat sheet in the series of downloadable training materials on Effective Sales Questioning.

This training module will help you to:

  • Use a range of questions to uncover customer needs
  • Structure your questioning
  • Use summarising as a way of keeping track

Click here to download the Effective Sales Questioning Cheat Sheet.

These cheat sheets are all available in a downloadable Microsoft Word format so that you can customise them for use in your contact centre.

This has kindly been supplied by Rob Wilkinson

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Training Cheat Sheet – Effective Sales Questioning in Printable Word Format
Version: 3
Date Added: 8th June 2022
File Type: .docx
File Size: 19 KB
Category: Tools
Download Link: Download

The other modules are also available to view:

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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