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John Ortiz

John Ortiz, Technology Sales Manager, MiaRec.

As a Technology Sales Manager at MiaRec, he helps contact centers unlock their full potential through the power of automation and voice analytics.

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3 Reasons to Involve Agents in Tech Purchases

3 Reasons to Involve Agents in Tech Purchases

3 Common Problems With Data Handling

3 Common Problems With Data Handling

6 Ways to Boost Your Hospitality Contact Centre With Gen AI

6 Ways to Boost Your Hospitality Contact Centre With Gen…

3 Ways to Reduce Burnout and Keep Agents Engaged

3 Ways to Reduce Burnout and Keep Agents Engaged

Ways to Reduce and Improve Call Transfers

Ways to Reduce and Improve Call Transfers

The Financial Impact of Customer Churn (Direct vs. Indirect Costs)

The Financial Impact of Customer Churn (Direct vs.…

How Contact Centre AI Can Help Reduce Customer Churn

How Contact Centre AI Can Help Reduce Customer Churn

6 Ways to Boost Your Hospitality Contact Centre With GenAI

6 Ways to Boost Your Hospitality Contact Centre With GenAI

How Sales Agents Can Use AI to Increase Profitability

How Sales Agents Can Use AI to Increase Profitability

Sales Contact Centres: How AI Insights Can Help You Boost Revenue

Sales Contact Centres: How AI Insights Can Help You…

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8×8 Enters a Strategic Partnership With ULAP

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