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Cognigy

Discover and explore our Cognigy content collection, including articles, blogs, news stories, case studies, resources and more.

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7 Tips for Improving Banking Customer Care With AI

7 Tips for Improving Banking Customer Care With AI

Conversational AI Is the Future of Customer Experience

Conversational AI Is the Future of Customer Experience

The Next Generation of Chatbot Is a Proactive Agent

The Next Generation of Chatbot Is a Proactive Agent

Elevating Phone Bots With AI-Powered Voice Biometrics

Elevating Phone Bots With AI-Powered Voice Biometrics

Cognigy Named ‘AI Automation Specialists of the Year’ 2022

Cognigy Named ‘AI Automation Specialists of the Year’ 2022

A Three-Step Process to Evaluate the Right Conversational AI Platform

A Three-Step Process to Evaluate the Right…

Case Study: How CRMG Disrupted Its Industry With Cognigy AI

Case Study: How CRMG Disrupted Its Industry With Cognigy…

Conversational AI in 2022: A Look Ahead

Conversational AI in 2022: A Look Ahead

Cognigy Increases Series B Funding

Cognigy Increases Series B Funding

Why an AI-Powered Contact Centre Will Never Replace Human Agents

Why an AI-Powered Contact Centre Will Never Replace…

What Your Customers Really Think About Customer Service Automation

What Your Customers Really Think About Customer Service…

Cognigy Named a Leader by Gartner

Cognigy Named a Leader by Gartner

Why Your Customers Get Upset and What You Can Do to Fix It

Why Your Customers Get Upset and What You Can Do to Fix It

Cognigy Named as One of Germany’s Fastest Growing Technology Companies

Cognigy Named as One of Germany’s Fastest Growing…

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How to Deal with That Awkward Agent

7 Ways You’re Punishing Your Best Agents Right Now

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