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28th May 2015
19% of contact centres support more than 8 languages in their contact centre.
Poll – How many languages do you support in your Contact Centre? – answers
1 Language – 34%
2-4 Languages – 38%
4-8 Languages – 9%
8+ Languages – 19%
Source: Call Centre Helper Website Poll – Sample size – 281 Date: May 2015
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
