NewVoiceMedia Win Communications Solutions Award

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Written by Robyn Coppell

NewVoiceMedia have announced that the NVM Platform has won a TMC Communications Solutions Products of the Year Award.

TMC is a global, integrated media company and leading source of news for the communications and technology industries.

One of TMC’s most coveted awards, the Communications Solutions Products of the Year Award honours exceptional products and services that facilitate voice, data, and video communications that were brought to market or greatly improved upon in the last 12 months.

“Congratulations to NewVoiceMedia for being honoured with a Communications Solutions Product of the Year Award,” said Rich Tehrani, the CEO of TMC.

“The NVM Platform is truly an innovative product and is amongst the best communications products and services available in 2018. I look forward to continued excellence from NewVoiceMedia in 2018 and beyond.”

NVM’s global cloud telephony platform is a multi-tenant contact centre solution that joins up all communications channels and plugs straight into an organisation’s CRM software, for full access to data.

“We are honoured to be recognised as a Communications Solutions Product of the Year,” says John Eng, Chief Marketing Officer at NewVoiceMedia.

“The award-winning NewVoiceMedia cloud contact centre platform is helping companies worldwide transform their sales performance and deliver a more emotive customer experience, and this achievement underscores our commitment to help businesses looking to improve and compete on CX.”

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Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

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