Last chance to register for the London Home Working Summit

 

The Home Working Summit takes place on 4th & 5th July 2012 at the London Paddington Hilton.

60% of organisations currently use home workers in some capacity, and forecasts predict that this figure will rise to 80% by the end of 2013.

On 4th-5th July more than 100 industry leaders will gather to gain insight and inspiration from leading global brands about their personal home working models (both on and off-phone).

By attending this two-day summit you can be sure to enjoy the following great benefits:

• Gain invaluable insight into how to plan, launch and expand a successful home-working programme
• Discover best practices from Europe, the USA and Canada
• Learn from five industry leader case studies on challenges and successes
• Network with and come away with more than 100 new industry contacts
• Join smaller breakout groups for discussions on sourcing & hiring, performance management, virtual training & cultural connectivity
• Discover the latest technological propositions from industry leading innovators

Group discounts are also available.

• First Registrant : £495
• Additional Registrants: £100 discount – £395

Join industry leaders from American Express, Tesco, Dell, Enterprise Car Rental, Shop Direct and more…

American Express Business Travel – Joanna Macleod, Vice President Service Delivery – EMEA

Leading 4,000 employees spanning 20 countries in business travel support, Joanna has developed home-working initiatives in several European countries.

American Express – Sean Douglas, VP Service Delivery & Workforce Capabilities

With 10+ years of experience in customer contact and telecom roles, Sean leads over 1,500 employees spanning 9 countries, servicing corporate clients across a wide range of sectors.

Dell – Dan Grant, Head of UK Human Resources

Dan has 10+ years of experience in human resources and organisational development, and is currently Head of UK HR for Dell. In 2010 he implemented a connected workplace solution programme, which includes home workers.

Tesco – Helen McCallum, Homeworking Project Manager

Helen developed the company’s proof of concept, leading to 100+ representatives at home with Tesco. She has functional responsibilities for project management and operations.

Enterprise Rent-a-Car – Michelle Clark, Supervisor, Customer Services

With 10+ years’ experience specialising in customer service delivery, business practices, sales and account management, Michelle currently oversees 85 customer service representatives, of whom 30% are currently home based.

Hilton – Gillian Bell, Former Director, European Operations

Gillian has 15+ years of customer care experience in both the financial services and the hospitality sectors. She implemented Hilton’s home-working model in their European customer care division and successfully transitioned more than 100 positions home.

At Home Customer Contacts – Michele Rowan, President

Michele has helped 500+ companies develop and implement home-working strategies. She is former VP of Performance Management with Hilton Hotels, where she led the US and European home-working expansion. She conducts workshops, web training and customised assessments exclusive to home working in the US, Canada and Europe.