Live Panel: The Future of CX

Webinar Dates & Times:

• Wednesday, May 21st @ 11 a.m. PT | 2 p.m. ET
• Thursday, May 22nd  @ 8 a.m. ET | 1 p.m. BST | 2 p.m. SAST

Location: Virtual

Are you struggling with diminishing insights and lack of ROI from traditional survey methods? You’re not alone. Today’s CX programs are often centred around legacy methods that fail to reveal critical customer sentiment and help businesses uncover areas of improvement.

In the face of rising costs, and top-down directives to consolidate tech and do more with less, it’s time to reimagine your legacy survey program.

Join CallMiner for a live session that pulls back the curtain on their groundbreaking CX innovation, CallMiner Outreach where you’ll learn:

• How AI-driven insights fuel personalised outreach, improving response quality and fostering a deeper understanding of customer needs
• How to unlock the value of solicited and unsolicited data across channels for deeper customer insights
• Practical AI applications that enhance personalisation and engagement when it matters most 

Register today to gain a firsthand look at CallMiner Outreach, participate in a live Q&A, and explore the potential impact on your company’s customer engagement and feedback strategy.

Reviewed by: Jo Robinson