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Digital Customer Experience Summit 2025

Digital Customer Experience Summit 2025
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Date: 12 – 13 November 2025

Location: Toronto

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Ever attend an event where you feel like you’re lost in the crowd? Not at the Digital CX Summit!

Over the past 25 years, Strategy Institute has been a leader in event production and content creation.

The Annual Digital Customer Experience Summit is a leading event in a series of CX summits. Each conference delivers fresh ideas within the CX space as well as valuable networking and professional development opportunities.

  • Leverage the expertise of a community of 15,000+ CX leaders from across North America.
  • Engage with innovators and early adopters of digital customer experience tools.
  • The interactive nature of this event enables executives to level up and accelerate their digital CX journeys.
  • Deepen your knowledge, take away an action plan for success, and make lasting connections.

The program is deliberately designed to encourage you to build relationships with like-minded CX peers. The onsite experience and innovative event platform allows you to network in small working groups, peer-led breakouts, roundtables, and much more!