Cloud hosting facility opened

mouse plugged into cloud
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Written by Megan Jones

NICE Systems has opened its new cloud hosting facility in the United Kingdom.

The upgraded and expanded data centre will allow companies in the EMEA region to securely deploy and scale NICE cloud solutions and services.

The cloud-based offering includes a comprehensive workforce optimisation and analytics suites, as well as its financial crime and compliance solutions.

  • The new data centre provides a secure infrastructure for all of NICE’s cloud-based offerings
  • The hosting facility enables quick deployment of cloud-based solutions for new cloud customers and those that are expanding their solutions
  • The facility allows high scalability for all NICE cloud-based solutions
  • The site is compliant with UK and EU privacy regulations, as well as PCI and ISO security standards

NICE will deploy all new EMEA-based cloud customers, across all products, in the data centre, enabling easier integration between the various cloud solutions and ensuring strong compliance for EU privacy and data security requirements. Existing customers can be seamlessly migrated to the new hosting infrastructure as well.

Ofer Mosseri

“Our investment in this state-of-the-art cloud hosting facility will help us better serve the growing demand for our cloud solutions,” said Ofer Mosseri, Vice President Solutions and Business Development, NICE EMEA. “This new facility provides the high level of security and compliance with local regulations that our customers require, and reflects our continued commitment to helping organisations derive maximal business impact from their NICE solutions.”

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Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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