A Sabio Event – The Art of Customer Experience Conference

It is just three weeks until Sabio host their ‘The Art of CX’ conference at the Blue Fin Venue on London’s Southbank, on the 12th of October.

Following the success of Sabio’s Disrupted Customer Contact conference earlier this year, the company are looking to take the story forward at the Blue Fin Venue by focusing on the increasingly critical role that intelligent UX (User Experience) design needs to play in removing customer journey friction.

Given that the goal is always to create brilliant customer experiences, Sabio realise that it is essential to remain focused on delivering experiences that really work for today’s customers. That’s why the agenda for ‘The Art of CX’ has been created to address all aspects of UX design.

Sabio are featuring best-practice customer journey insight from acknowledged customer engagement leaders such as BGL Group, HomeServe and Saga.

This is alongside industry analyst commentary on the future of Conversational AI from Opus Research’s Dan Miller, as well as an overview of the latest CX innovations.

The latest CX innovations include:

• AI and Machine Learning
• Voice-First UX design
• Data-driven UX experiences
• User-Centred Transformation

Throughout the day Sabio will be sharing a series of UX design expertise, customer engagement insights and innovation updates that may help your organisation turn your customer journey into a real differentiator.

Follow the link to view the full agenda and to register.